My Story Hotel Ouro, Lisbon - Reviews, Room Options & Prices 2025

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About the Hotel

Rua Aurea 100, Lisbon, Portugal, 1100-063

“The hotel's location made exploring Lisbon's attractions effortless and enjoyable.”view full review

My Story Hotel Ouro, a 3-star property sharing Lisbon's 18th-century history in a four-story building rebuilt after the 1755 earthquake, sits on Augusta Street with impressive views of the Tagus River.

Historical Rooms

The 47 rooms at My Story reflect historical elements visible on the street, featuring air conditioning, soundproofing, and Smart TVs. Each room spans approximately 129 ft^2 with modern amenities.

Portuguese Restaurant Experience

Restaurant Ouro serves traditional Portuguese cuisine with personalized service. The establishment offers a sophisticated atmosphere with modern decor on the hotel's ground floor.

City Center Location

My Story Hotel Ouro stands between Nicolau and Augusta Streets, an elegant pedestrian area that serves as Lisbon's commercial epicenter. The property is 5 minutes from Baixa-Chiado and 10 minutes from Rossio.

Transport Connections

The hotel is 6 miles from Humberto Delgado Airport with nearby access to Rossio and Santa Apolónia train stations. Tram stops for lines 15 and 12 operate at Praça da Figueira, while line 28 runs from Martim Moniz square.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Family Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Twin Room

Max:

2 persons

13 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

Lisbon500 m

Airports

Humberto Delgado (LIS) 9.3 km

Aerodromo Municipal de Cascais (cat) 22.3 km

Train

Rossio Train Station600 m

Underground

Baixa-Chiado200 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Excellent Breakfast Variety

“I was kinda surprised by the breakfast at My Story Hotel Ouro. There was a good selection of options, including fresh fruit, various beverages, and some delicious scrambled eggs. Even though I don't drink coffee, I appreciated that there were several other beverage options available to start my day off right.” view full review

Excellent Shower Experience

“The bathroom features of my room truly enhanced my stay. The shower was fantastic, providing hot water instantly and great pressure. It was a refreshing way to unwind after exploring the city. The bathroom was well-equipped and clean, making my morning rituals pleasant.” view full review

Comfortable and Quiet Room

“Staying in the Double Room, I found it both small yet very adequate for my needs. One of the highlights was the peaceful ambiance; even though the street below was busy, the room was quiet, nice for a restful night's sleep. I especially enjoyed being able to open the balcony doors to let in fresh air and take in the surroundings.” view full review

Thoughtful Room Amenities

“I was delighted to discover some thoughtful amenities in my room, such as a Dolce Gusto coffee machine, a nice touch not often found in hotel rooms. This allowed me to enjoy my favorite beverages right in the comfort of my own space. Additionally, the inclusion of bathrobes and slippers added a luxurious element to my stay.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Paid airport shuttle
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Rua Aurea 100, Lisbon, Portugal, 1100-063

Map view

Rua Aurea 100, Lisbon, Portugal, 1100-063

City landmarks

Castle

Castle of Sao Jorge

1.1 km

Market

Time Out Market Lisboa

1.0 km

Museum

Alfama

1.1 km

Church

Miradouro da Senhora do Monte

1.7 km

Square

Graca Church and Convent

1.0 km

Church

Miradouro Sao Pedro de Alcantara

1.0 km

Church

Church of Sao Roque

660 m

Museum

National Museum of Ancient Art

2.1 km

Church

Igreja do Menino Deus

720 m

Landmark

Bairro Alto

990 m

Landmark

Palace of the Chafariz d'El Rei

760 m

Landmark

Avenida da Liberdade

1.5 km

Monastery

Church of Sao Vicente of Fora

1.4 km

Landmark

Tower of Ulysses

640 m

Church

National Pantheon

1.6 km

Museum

Museu do Fado

1.6 km

Square

Miradouro das Portas do Sol

950 m

Nearby

Square

Praca do Comercio

570 m

cnrs Rua de Santa Justa & Largo do Carmo

Santa Justa Lift

70 m

Square

Rossio Square

500 m

Church

Lisbon Cathedral

510 m

Rua Augusta 2 Praça do Comércio

Arco do Triunfo

280 m

Museum

The National Museum of Contemporary Art

500 m

Square

Luis de Camoes Square

550 m

Museum

Carmo Archaeological Museum

390 m

LisbonPortugal

Chiado

560 m

Museum

Lisboa Story Centre

440 m

Church

Santo Antonio de Lisboa

440 m

Church

Sao Cristovao and Sao Lourenco Church

500 m

Museum

MUDE - Fashion Design Museum

200 m

Restaurants

Casa Portuguesa do Pastel de Bacalhau

310 m

106 R. Augusta

Marisqueira Uma

280 m

Rua dos Sapateiros 177

Cafe Penta

30 m

Rua Aurea 110

A Padaria Portuguesa

200 m

Rua Arco Marques do Alegrete 6 place M.Moniz

Crossroad10

110 m

Rua do Crucifixo 10

O Conde

100 m

Rua do Crucifixo 70 72

O Cerveirense

120 m

Rua Nova do Almada 38

Castico

110 m

Rua dos Sapateiros 81

Kiku

140 m

Rua da Conceicao 111

Tasca D'Lyon

160 m

Rua dos Sapateiros 111 113

PappaRoti

80 m

Rua Aurea 52 Baixa Chiado

A Campesina

130 m

Rua de Sao Nicolau 51

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

8.0

Location

9.8

Service

9.4

Dining

8.4

Ava

United Kingdom, March 2025

7.2/10

I enjoyed my stay at My Story Hotel Ouro, especially because of its unbeatable central location in Baixa. The ambiance was welcoming, and the staff were genuinely friendly and helpful, which made my experience pleasant. While my room was cozy, there were a couple of minor issues like a sticking bathroom door and some quirks with the card-powered lighting system. Overall, these did not detract much from my overall enjoyment of Lisbon.

Rooms

8.0

The room was charming and comfortable but a bit small for my liking. It was clean, and the decor was appealing, plus it had enough space to store my luggage. I appreciated the quietness despite being in a bustling city.

Service

9.0

I found the staff to be super friendly and responsive. They were quick to assist with directions and even helped with my queries about local attractions. Their attentiveness really enhanced my stay.

Location

10.0

The hotel's location was stellar, just a short walk from major attractions like Praca do Comercio. It made exploring the city so much easier, with easy access to public transport around the corner.

Dining

8.0

I really enjoyed the breakfast buffet, which had a good variety of options. The mini pasteis de nata were a good touch, but I wasn't a fan of the instant coffee. However, machine coffee was available and was delicious!

Facilities

9.0

The hotel was well-maintained, and the amenities served me well. It had a lovely restaurant and comfortable common areas, which I appreciated after long days exploring Lisbon.

Vera

United Kingdom, December 2024

7.4/10

I had a good stay at My Story Hotel Ouro. The location is really good, right in the heart of Lisbon, making it easy to explore nearby attractions. The staff were incredibly warm and helpful, creating a welcoming atmosphere. However, the noise from the street could be a bit bothersome during late nights and early mornings, so keeping the windows closed was necessary.

Rooms

8.0

My room was small, but very comfortable. I enjoyed a great night's sleep on the cozy bed, and the bathroom was lovely with a hot shower and good pressure.

Service

10.0

The staff provided amazing service throughout my stay. They were attentive and always ready to assist, which made me feel valued and cared for.

Location

9.0

The hotel is situated perfectly near major sites and public transport. I was just a short walk from the bustling Praca do Comercio and had plenty of dining options around.

Dining

8.0

Breakfast was decent and offered a good variety. I especially appreciated the lovely touch of local pastries as a welcome gift in my room.

Facilities

9.0

The hotel had well-maintained facilities, including a dining area. I also enjoyed the option of borrowing an adapter for my devices.

Alex

United Kingdom, November 2024

6.6/10

My stay at My Story Hotel Ouro was filled with good moments, especially due to the friendly staff and fantastic location. However, I had a couple of minor issues with the room's bathroom door and the power control system, which could have been smoother.

Rooms

8.0

The room was clean and well laid out, but the bathroom door often stuck. The power card system had occasional hiccups, requiring a reset now and then.

Service

10.0

The staff was incredibly kind and responsive. especially Claudia at reception, who helped me immensely during a stressful time. Their warm hospitality truly made me feel welcome.

Location

10.0

The hotel's location is unbeatable, right in the heart of Lisbon near the Baixa-Chiado station. I could easily access major attractions and enjoy the myriad of local dining options.

Dining

9.0

I enjoyed a good breakfast with a great selection, although I wasn't fond of the instant coffee. The mini pasteis de nata were a standout!

Facilities

8.0

While the room amenities were good, the layout of the breakfast area felt a bit cramped at peak times. Still, the cleanliness and maintenance of the facilities were commendable.

Theodore

United Kingdom, October 2024

5.6/10

I had a fantastic stay at My Story Hotel Ouro in Lisbon, highlighted by the central location and the incredibly friendly staff. The cleanliness and decor of the hotel were impressive, making it a comfortable place to return to after a day of exploring. However, I found that the breakfast area got a bit crowded, so more seating would have been helpful during peak times.

Rooms

8.0

The rooms were beautifully decorated and very clean. I enjoyed the comfort of my bed, though they were somewhat small for my liking. There was a minor issue with the bathroom door sticking, but it didn't detract significantly from my experience.

Service

8.0

The hotel staff were warm and responsive to all my needs, providing excellent recommendations for local attractions. I appreciated their prompt service, although there were a couple of instances where I felt a staff member could have been more pleasant.

Location

10.0

I couldn't have asked for a better location, as it was so close to major attractions like Praca do Comercio and the Santa Justa lift. The accessibility to public transport made getting around Lisbon a breeze, and I felt safe wandering the area even at night.

Dining

8.0

The breakfast was a great way to start the day with a solid variety of food options. I especially loved the fresh pastries and fruit. However, the breakfast area felt a bit cramped during peak hours, indicating a need for more seating.

Facilities

8.0

The hotel offered essential amenities including room service and helpful tour assistance. Everything was well-maintained, contributing to an enjoyable stay. I would have liked to see more outdoor seating capacity.

Owen

United Kingdom, October 2024

5.8/10

My stay at My Story Hotel Ouro was thoroughly enjoyable. The location is perfect for exploring Lisbon, and the staff made my experience even more nice with their friendly and attentive service. However, I did notice that the rooms can be quite compact, which might not appeal to everyone. Overall, I would definitely recommend this hotel for its ambiance and service! 😊✨

Rooms

8.0

The double room was beautifully decorated with thoughtful touches, such as complimentary Portuguese tarts. It was quiet and clean, although I did find the size a bit small for two people.

Service

10.0

The staff, especially Tomas and Joana, were exceptionally helpful, offering fantastic local recommendations and personalized touches that enhanced my stay.

Location

10.0

The hotel's central location made it easy to access all major attractions, with plenty of nearby cafes and shops to explore.

Dining

9.0

I enjoyed breakfast, which offered a variety of quality options, although I preferred to explore local cafes for a more authentic experience.

Facilities

8.0

The hotel maintained excellent cleanliness standards and offered great amenities, including a restaurant and bar that were convenient, though slightly pricey.